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Privacy Policy

Privacy Policy

The following privacy policy explains how we collect your personal information when you use this website.

What information do we collect about you?

When you place an order or create an account on our website we collect information about you.

This information contains:

  • Customer Name
  • Email Address
  • Billing Address
  • Shipping Address
  • Telephone Number

We also collect information about you when you provide feedback and/or complete surveys.

When you browse our website, anonymous information is collected using cookies.

How we use the information about you?

We use the information collected from you to process and deliver your order.

If you agree to be contacted for promotions then we will use your information to contact you to:

  • Send you special offers and discount vouchers
  • Inform you about new products and services that may be of interest to you.

Emails are sent from a marketing software which stores data on:

  • Customer Name
  • Email Address
  • Your order number and products on the order

How you can access and correct your information

You have the right to request a copy of all information we hold about you. If you wish to have a copy of your personal information, please contact the customer support team on+61 00 or send an email to: sales@ithardwarehub.com.au To ensure your information is kept up to date you can ask us to correct or remove your information as you see fit.

Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical purposes and then the data is removed from our system.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Changes to our privacy policy

Our privacy policy is reviewed regularly and kept up to date.

How to contact us

If you have any questions regarding the privacy policy or any information we store about you please contact the customer support team on +61 00  or send an email to: sales@ithardwarehub.com.au