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The RMA form can be downloaded here. If you are unable to download it please send an email to

Re-stocking fees

The following re-stocking fees apply to returned merchandise depending on its condition upon receipt by our warehouse.

Condition of Returned Merchandise Restocking Fee (as % of full value)
Unopened and in original packaging including all seals intact 10%
Opened box, all items and cables in original packaging 20%
Opened box, and all items and cables in different packaging 30%
Items damaged or missing Up to 100% of the total value

The above restocking fees are subject to vary without prior notice.